Q: Can I get the sample order?
A: Yes, We welcome Sample order to test and check the quality.
Q: How long will it take for production?
A: Depends on the quantity, but normally takes 15 days for digital printing fabric. And the in stock items will send out in 3-5 days.
Q: What Pre-Order timeframe can I expect?
A: For pre-order we have a 4-5 week turnaround. This time frame does not start until the pre-order close date. You will receive your fabric in 4-5 weeks.
Due to the current global climate there may be unforeseen delays in the timeframe.
Q: Do you offer guarantee to keep secret of the design and custom's information?
A: Sure we will protect the copyright of all the design and custom's information. Will not show any design from clients on line or send to other people.
Q: How to guarantee the quality?
A: We do complete inspection before send out the goods. When you got the fabric and have any questions, please contact with us, if the fabric have problem, we can communicate how to solve it, Redo the fabric or refund, or give discount.